Here are some Frequently Asked Questions... and Answers.
Please feel free to send a message or call
with any questions you may have!
Q. I want
the warmest coat possible. What should I choose?
A. Choose a winter
coat, because it covers most of the body and the neck. I use several weights of fleece, so that I can offer coats for
many climates and in a wide variety of colors. Be sure and let me know what you need and we can find just the right weight
fabrics.
Q. Do
you have pictures of the colors available?
A. Many of our fleece fabric
colors are shown at the bottom of the Products page, and some of the coat colors are identified in the pictures of dogs on
the Photos page. However, it's hard to know if you are seeing the colors the way they are in real life. If you have
any questions, I am happy to try to describe them and will send little samples too if you wish.
Q. What credit cards do you accept?
A. I can accept Visa and MasterCard.
Q. How do I give you my credit card number?
A.
Since my site is not secure, I don't recommend sending credit card information over the Internet. I would be happy to
call you or you may call me with the info.
Q. Do you have a winter coat without the long turtleneck?
A.
Yes! If your dog doesn't care for an attached turtleneck, you could consider a coat similar in style to the fleece coat,
but made with an outer layer of the wind and waterproof fabric and an inner layer of fleece. It typically covers less of the
rear end too. Another idea is to make the coat with two layers of fleece. That makes a fairly warm coat, again without the
back length and turtleneck of the winter coat.
Q. I need something special....
A. You've found it! Our coats are
sized for greyhounds and specifically for your dog -- not small, medium, large or one-size-fits-most. This ensures a
better fit and a great look. Additionally, male coats are cut to accommodate leg lifting so you don't have to deal
with wet coats after each walk. If your dog wears a harness rather than a collar and leash just let us know where the
harness hook is and we can make any coat to fit it. Reflective tape is available - tell us if you would like it
added to your coat. We have lots and lots of colors available to make a coat especially for you.
Q.
What is your guarantee policy?
A. I want you to be happy with your new coats and to get the best fitting coats
possible. That means you play a big part in getting the measurements right! Please understand if I ask you
to verify measurements. But once that is done, if you are unhappy with a coat I will either make a new coat for you
or refund your money.
Q. Do you donate to greyhound rescue?
A.
Yes! I donate a lot. If your group is planning an event and needs a donation for raffles, auctions, etc., please
send me a letter (e-mail is fine) with all the information and I will do my best to make it happen.
Q. Do you make coats for non-greys?
A. Whippets, yes, and large-chested dogs that can wear a greyhound shaped coat.
Unfortunately, I can't get into many other breeds because of limited time.
